PPPoE and customer accounts

Besides the hotspot, a MikroTik connected to Tuvorlink can bill home and office connections (PPPoE), and your customers can have an account in your customer portal.

PPPoE: home and office internet

Subscribers' routers or ONUs dial in to your MikroTik with a login and password. Tuvorlink keeps the logins on the router, cuts a subscriber off when their plan ends, and lets them renew with Mobile Money.

1. Turn PPPoE on on the router

Hotspots › Router setup, step 1:

• New or reset router: tick the PPPoE ports (where subscribers' cables or the OLT plug in). They get their own bridge, and subscribers get 10.40.x.x addresses.
• Existing router: type the interface for the PPPoE server (for example ether5 or bridge2).

Then run the command (router script version 8 or newer). The terminal says Tuvorlink: PPPoE server on ….

2. PPPoE packages

PPPoE › Packages: a speed (download and upload, in Mbps), a length in days, a data cap or unlimited data, and optionally fair usage (after an amount of data, the connection continues at a lower speed until the plan renews). A package with a data cap stops when the data is used up. Untick Subscribers can choose it in the portal for plans you only sell yourself.

PPPoE packages are separate from your hotspot packages: they never show on your Wi-Fi page.

3. PPPoE customers

PPPoE › Customers › Add PPPoE customer: their name and phone number (their customer portal login, with a portal password), the router, their PPPoE login and password (set these on their router or ONU), the package, and optionally a fixed IP address. Tick Start the plan now if they paid you in cash.

The list shows who is online (and their address), each plan's end, the data used this period, and why a connection is cut off (expired, data used up, suspended, no plan). Routers apply every change within 10 seconds.

• Renew: you received cash: one more plan length, added on while the plan is still running.
• Suspend / Resume: cut a subscriber off and bring them back.
• Login: shows their PPPoE login and password.
• Remove: removes the login from the router. To move a subscriber to another router, remove them and add them there.

4. Settings

PPPoE › Settings:

• Grace period: days a subscriber stays connected after their plan ends, to renew without losing the connection.
• Customers can change their PPPoE password in the portal.
• Customers can create their own account (app accounts, below).

The customer portal

Your customers log in at https://tuvorlink.com/c/<your business> with their phone number and password (the address is shown under PPPoE settings and App accounts). It's on the Wi-Fi's address, so it opens from the Wi-Fi page before they're online.

• PPPoE subscribers see their plan, whether they're connected, the data used and the plan's end, and renew (or change plan) with Mobile Money. Renewing early adds on to the plan.
• App accounts see their plan and devices, add the phone they're on, and buy plans.

App accounts

An app account belongs to one router. While it has a plan, its devices (up to 5, by MAC address) go online without logging in: no code to type, even after the phone sleeps or rejoins.

• App accounts › Add app account: name, phone, portal password, router, a device's MAC address, and optionally a plan (cash received). Activate plan adds a plan later, for cash; End plan sends the devices back to the login page.
• Customers buy plans in the portal from your hotspot packages, paid with Mobile Money. The plan's speed applies; its time limit becomes the plan's end (data limits don't apply to devices let through this way).
• With Customers can create their own account on, your Wi-Fi page shows Your account: customers sign up there, and the phone they're on is added to the account.

Phones may use a "private" MAC address per Wi-Fi network: add the one the phone uses for your Wi-Fi (it's what the Wi-Fi page sees).

App accounts need router script version 7 or newer; PPPoE needs version 8.