What customers see
Buying
When a customer joins your Wi-Fi, their phone shows a login page with your business name, your colour and your packages first. They tap a package, pay with Mobile Money, and on MikroTik hotspots their device goes online by itself: no code to see or type (unless you chose codes, see MikroTik).
On a computer the page shows the packages and the payment side by side; on a phone, one below the other.
Set your colour, welcome message and support phone under Settings › Customer login page. Your support number appears on the customer pages.
Buying for someone else
A customer can pay for a friend or family member: under the SMS choice they tick Send it to someone else's number and type that number. The code is texted to it, with who bought it, for example "Lab Hostel Wi-Fi: 024 ••• 4567 bought you 1 Day. Your Wi-Fi code: …" The friend types the code on the Wi-Fi login page, or finds it under Already paid? Lost your code? with their own number.
Coming back
While a purchase has time left, the device that bought it reconnects by itself: the login page recognises it and logs it straight back in.
If it isn't recognised (another browser, or a phone that changed its Wi-Fi address), the customer taps Already paid? and enters the Mobile Money number they paid with.
TVs and games consoles
A TV or games console usually can't open the Wi-Fi page, so it can't buy or log in by itself. On MikroTik hotspots, a customer whose package is for more than one device adds it from their phone instead:
- After paying, on the payment page (the one showing their purchase), under Using it on a TV?, they type the TV's MAC address and a name. The TV shows it under Settings › Network › Network status or About; if it has a "private" or "random" MAC option, they turn it off first.
- Whenever the TV is on your Wi-Fi, the router logs it in under their purchase, within a few seconds. It's one of the package's devices, with the package's speed, data and fair usage, and it goes offline when the purchase ends.
- Remove on the same page takes it off again at once.
If the TV has a web browser, there's another way: open http://neverssl.com, and on the Wi-Fi page tap Already paid? and enter the Mobile Money number.
Your router needs the install command from version 9 for this (Hotspots › Router setup): until then customers don't see the option. You can always let a device through yourself with IP binding (see Your dashboard).
Phones with "private" Wi-Fi addresses
Modern phones may use a different address on each network, and some change it now and then. If a customer is asked to pay again although they have time left, they can use Already paid?, or turn off Private address / Randomised MAC for your Wi-Fi in their phone's Wi-Fi settings.
Code-pool hotspots
On Grandstream, Ruijie, Omada, UniFi and other code hotspots, customers buy on your shop page and receive a code to enter on your device's login page: on screen with a Copy button, and by SMS if they asked for it. The page tells them to keep it, since they need it to log in again, and offers Go to the Wi-Fi login page when you've saved that page's address on the hotspot's setup page. Lost it? Already paid? Lost your code? shows it again for the number they paid with.